Decoding the Details: How Your Causal Claims Reveal Your Values
This article is kindly contributed by StudioSpace agency, Capuchin -an agency that practically applies the science of the human mind to drive hard commercial results.
Imagine you hear two people discussing the factors affecting student success. One says, “Attending a school with a strong academic focus and a supportive learning environment improves student outcomes.” The other says, “Attending a school with a supportive learning environment improves student outcomes.”
This seemingly subtle difference in detail reveals a lot about the speaker’s values, according to a new study.
The research explores the link between the level of detail in our causal claims (e.g., mentioning specific school features vs. not) and the information we consider valuable.
Here’s the key takeaway:
Granularity and Values: The more detail someone includes in their causal claims, the more they value that specific information.
Data, Detail, and Decisions: Knowing any two of these elements (data, detail, or values) allows you to infer the other.
This has fascinating implications for businesses:
Understanding Your Audience: Analyze the level of detail your audience uses in their causal claims to gain insights into their values and priorities.
Tailoring Communication: Use language that aligns with your audience’s values and the level of detail they find relevant.
Building Trust: Transparency and specificity in your own causal claims can build trust and credibility.
By understanding how detail and values are intertwined, businesses can better connect with their audience and make more informed decisions.